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Privacy Policy

How The City 24/7 collects, uses and protects the information you share with us.

LAST UPDATED MAY 2025

01Information We Collect

We collect information you provide directly, such as your email address when you subscribe to a newsletter, and the details you submit when listing a business or contacting us.

We also collect limited technical information automatically, including your browser type, device type, approximate location based on IP address, and the pages you visit on this site.

  • Contact details you submit through forms on this site
  • Business listing information you provide for publication
  • Newsletter subscription preferences
  • Technical and usage data collected automatically

02How We Use Your Information

Information is used to operate and improve the site, deliver the newsletters you have asked for, publish and maintain directory listings, and respond to enquiries.

We use aggregated usage data to understand which sections of the site are useful and to plan editorial coverage. This analysis does not identify individual readers.

03Sharing and Disclosure

We do not sell personal information. We share data only with service providers who help us run the site, such as email delivery and analytics providers, and only to the extent needed for them to perform that service.

We may disclose information where required by law or where necessary to protect the rights, safety or property of The City 24/7, our readers or the public.

04Business Listings

Information submitted for a directory listing is intended for publication. Do not submit any detail in a listing that you do not want to be publicly visible.

Listing owners may request corrections or removal at any time by writing to us. Verified requests are actioned within five working days.

05Data Retention

We retain personal information only for as long as it serves the purpose for which it was collected. Newsletter records are kept until you unsubscribe. Enquiry correspondence is retained for twelve months.

Published editorial content, including listings and profiles, may remain part of the site archive unless removal is requested.

06Your Rights

You may ask us to confirm what personal information we hold about you, correct inaccuracies, or delete information we no longer need to retain. You may unsubscribe from any newsletter using the link in every email.

  • Request a copy of the information we hold about you
  • Ask for corrections to inaccurate information
  • Request deletion where we have no continuing need to retain it
  • Withdraw consent for marketing communication at any time

07Children's Privacy

This site is not directed at children under the age of thirteen and we do not knowingly collect their personal information. If you believe a child has submitted information to us, please write to us and we will remove it.

08Changes to This Policy

We may update this policy to reflect changes in our practices or in applicable law. The date at the top of this page shows when it was last revised. Material changes will be announced on the site.

Questions about this policy?

Write to us and we will respond within three working days.

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